Training & Services

Developing High Performance Teams
This program is designed to help participants work together effectively in teams, reduce conflict, and improve overall performance....
Managing Work Expectations
While employers still strive to hire loyal, hardworking people, the implicit offer of lifetime employment no longer applies...
Time Mastery Profile ® Training
The Time Mastery Profile helps people evaluate their time-management effectiveness in 12 critical areas...
Customer Satisfaction Training
Learn how to keep customers for life and exceed their expectations...


   Research has shown that people who have clearly defined, well-communicated
   expectations enjoy greater job satisfactions than people whose expectations go
   unspoken or unrealized...

Contact Us today to discuss how the Managing Work Expectations Workshop can be customized for your specific needs!



Managing Work Expectations
The overall objective of this program is to increase retention and increase job satisfaction. Participants will learn how to:

• Explore key work expectations

• Discover which expectations are most important to others

• Learn how to communicate their expectations

• Get feedback on managing their expectations

• Learn how to improve their outlook towards work

• Take the first steps toward increased job satisfaction and improved   performance

• Experience the Work Expectations Profile®

• Reflect on whether high expectations are met or unmet and whether they   are spoken or unspoken

• Act on what they have discovered