Training & Services

Developing High Performance Teams
This program is designed to help participants work together effectively in teams, reduce conflict, and improve overall performance....
Managing Work Expectations
While employers still strive to hire loyal, hardworking people, the implicit offer of lifetime employment no longer applies...
Time Mastery Profile ® Training
The Time Mastery Profile helps people evaluate their time-management effectiveness in 12 critical areas...
Customer Satisfaction Training
Learn how to keep customers for life and exceed their expectations...

About Jean McLaughlin & Associates, Inc.

Jean McLaughlin
Jean McLaughlin & Associates, Inc. is a national training and consulting firm in business to provide results-oriented seminars and consulting services for a continually expanding range of private and public organizations.

Our training and consulting services are custom designed to respond to the unique needs and objectives of the client company.

Jean McLaughlin is an internationally known speaker, seminar leader and sales and management consultant. She is president of Jean McLaughlin and Associates, Inc.

Prior to starting her own company in 1981, McLaughlin was Vice President of Marketing for the Dale Carnegie Organization in Colorado. She was certified to teach all of the Dale Carnegie Courses. For 10 years Jean served as a Master Trainer with Inscape Publishing Company; an international publisher of employee development learning instruments and training materials.

Jean customizes results-oriented programs specializing in Teamwork, Conflict Resolution and Customer Service; utilizing the DiSCĀ® Personal Profile System.

McLaughlin has personally customized and conducted programs for many leading companies such as AT & T Broadband, AT & T, MCI WorldCom, Qwest, Amoco Production Company, The Children's Hospital, Easter Seals, Inc., MDC Holdings, Inc., Indian Health Services, White Wave Foods Company, Colorado Springs Utilities, University of Colorado and for hundreds of other companies, both large and small. Jean also facilitated the Customer Service Initiative for the Chrysler Corporation.

Speeches & Workshops

Get De-Stressed and Re-Energized...

• Understanding the cycle of change
• What are your "energy drainers"?
• How to change perceptions
• Are you suffering from "verbal toxemia"?
Living by Chance or by Choice...

• Understanding the Motivation MatrixTM
• The power of "choice"
• Ideas for maintaining more joy in all   aspects of your life